As with any lending, there is a risk that a borrower doesn’t repay. At Money Club, we try to limit this risk to a minimum by ensuring that every Money Clubber registered with us is verified (Level 1 or Level 2) as per his net contribution in his Money Clubs. Though we do our best to manage the risk at every step, defaults may happen.
- Initiate the recovery protocol – “Notices of default” with a 3-Level escalation will be sent to the defaulters email and physical address to allow the Money Clubber some time to respond and clear his dues. This may be supplemented with a physical visit.
- Penalty & Interest – The defaulter has to pay a penalty (subject to change) as well as interest @ 1% of the due amount per day starting from the date we start the recovery process.
- Make calls to your contact list – If no affirmative response is received from the defaulter then the debt recovery team will call the defaulters contacts to convince the defaulter to repay the amount.
- Issue a legal notice to the defaulter – If no response is received from the defaulter even after this, a legal notice will be sent asking to repay the debt before a certain date or else a legal case will be filed against him. Post that a civil suit will be filed against the defaulter in the court of competent jurisdiction and a court case will be initiated thereafter.
- Affect the credit rating – Complying with the NBFC P2P guidelines as per the RBI, all the data will have to be shared with Credit Information Companies. Defaulter’s transaction details will be reported to the respective credit rating agency which will impact his/her credit score permanently.
- Provide continued assistance – Money Club will continue to assist the aggrieved party on a best-efforts-basis to recover the funds from the defaulter.